News for 'Customer Focus Services'

Beware High-Fee, Low-Return Funds

Beware High-Fee, Low-Return Funds

Rediff.com30 May 2025

A higher TER means a larger portion of the return goes to the AMC, leaving less for the investor, unless compensated by higher returns.

Swiggy losses widened nearly 2x in March quarter

Swiggy losses widened nearly 2x in March quarter

Rediff.com10 May 2025

Food delivery aggregator Swiggy saw its loss widen for the fourth quarter (January-March) of financial year 2024-25 (Q4FY25). The firm reported a consolidated loss of Rs 1,081.1 crore for the quarter, compared to a loss of Rs 554.7 crore in the corresponding quarter of FY24.

Best Business Ideas Under Rs 1 Crore

Best Business Ideas Under Rs 1 Crore

Rediff.com10 Feb 2025

India's e-commerce market alone is projected to reach $200 billion by 2026, making it a prime industry for ambitious entrepreneurs, explains rediffGURU Harsh Bharwani.

Guess which sector can actually gain from US tariff war?

Guess which sector can actually gain from US tariff war?

Rediff.com23 Apr 2025

A Rs 23,000-crore production-linked incentive (PLI) scheme for electronic components may boost margins and enable a broader product mix.

Quick-service restaurants look to serve up new menus to deal with slump

Quick-service restaurants look to serve up new menus to deal with slump

Rediff.com2 Aug 2024

In the first quarter (Q1) of the ongoing financial year ending June 30, Westlife Foodworld, which operates McDonald's outlets in the South and West, reported an 88 per cent drop in net profit. While net sales remained flat, its same-store sales growth (SSSG) fell by 6.7 per cent, impacted by "subdued in-store business, although the off-premise segment saw positive same-store sales", the company said.

Tighter norms, rising compliance failures driving scrutiny for startups

Tighter norms, rising compliance failures driving scrutiny for startups

Rediff.com24 Apr 2025

Anmol Singh Jaggi and Puneet Singh Jaggi, once hailed as rising stars in India's clean energy sector, are now facing serious regulatory action.

'Har Ghar Lakhpati': SBI's new mantra for deposit accretion

'Har Ghar Lakhpati': SBI's new mantra for deposit accretion

Rediff.com9 Dec 2024

At a time when banks are finding it challenging to mobilise resources, State Bank of India (SBI)-the country's largest lender-has devised a three-pronged strategy to boost deposit accretion. First is an aspirational product that promises to make depositors lakhpatis by helping them grow their deposits to Rs 1 lakh through recurring deposit (RD) schemes.

Tesla's EVs to start rolling out of Satara in Maharashtra?

Tesla's EVs to start rolling out of Satara in Maharashtra?

Rediff.com19 May 2025

The US carmaker's entry into India is expected by the last quarter of the current financial year.

Higher competitive pressures to cap DMart's margins in near term

Higher competitive pressures to cap DMart's margins in near term

Rediff.com13 May 2025

The stock of India's largest listed pure-play retail company, Avenue Supermarts (DMart), has slipped over 10 per cent from its monthly highs. A weak operational performance in the fourth quarter (January-March) of financial year 2024-25 (Q4FY25) and muted near-term outlook due to intense competitive pressures and higher costs could lead to downward momentum on the stock. While the stock dipped by 3.44 per cent in early trade on Monday, it recovered a bit to close 1.07 per cent lower at 4,017.

Renault to buy out Nissan's stake in Indian JV

Renault to buy out Nissan's stake in Indian JV

Rediff.com31 Mar 2025

French auto major Renault on Monday said it will buy out its Japanese partner Nissan's stake in their Indian joint venture -- Renault Nissan Automotive India Private Ltd. Renault Group would own 100 per cent of Renault Nissan Automotive India Private Ltd (RNAIPL), by acquiring the 51 per cent shareholding currently held by Nissan, the company said in a statement.

'This Year, We Will Commence Full Refit Of B787s'

'This Year, We Will Commence Full Refit Of B787s'

Rediff.com16 Jun 2025

'That refresh programme -- because they are big aircraft and we cannot ground them all at the same time -- will last well into 2027.'

Insurers to double down on tech, rural expansion for growth in '25

Insurers to double down on tech, rural expansion for growth in '25

Rediff.com10 Jan 2025

The Indian insurance industry is set to focus on customer-centric technological adoption and expansion into rural areas to drive growth in 2025.

BharatPe targets IPO in 18-24 months, Ebitda profitability in FY25

BharatPe targets IPO in 18-24 months, Ebitda profitability in FY25

Rediff.com15 Jan 2025

Fintech firm BharatPe is targeting an initial public offering (IPO) in the next 18-24 months with the company expecting profitability at an earnings before interest, taxes, depreciation and ammotisation (Ebitda) level for FY25, chief executive officer (CEO) Nalin Negi said.

IRS officer, kin found dead at Kerala home; sister was facing CBI case

IRS officer, kin found dead at Kerala home; sister was facing CBI case

Rediff.com22 Feb 2025

The Kerala Police are investigating the mysterious deaths of an IRS officer, his sister, and their mother in Kochi. The officer, Maneesh Vijay, and his sister, Shalini Vijay, were found hanging inside their house, while their mother, Shakuntala Agarwal, was discovered dead on her bed. Police have not yet established a direct link between the deaths and a CBI case in which Shalini was summoned as an accused. Preliminary findings suggest the siblings died by suicide, but the cause of their mother's death is still under investigation. The family had been residing in the quarters for the past year and a half but reportedly kept to themselves, maintaining limited interaction with neighbours, police added.

E-commerce spend driving use of credit cards in non-metros, says Visa

E-commerce spend driving use of credit cards in non-metros, says Visa

Rediff.com14 Jan 2025

With rising disposable incomes in cities beyond metros, the penetration of credit cards - and consequently, credit card spending - is growing at a much faster pace than in traditional metro cities, primarily driven by e-commerce spending.

'India Not tougher Than Other Markets'

'India Not tougher Than Other Markets'

Rediff.com23 Dec 2024

'Regulatory challenges exist everywhere. What we look for is regulatory stability over time.'

LTIMindtree and L&T Technology Services plug into high-growth nodes

LTIMindtree and L&T Technology Services plug into high-growth nodes

Rediff.com9 Sep 2024

The listed information technology (IT) subsidiaries of engineering giant Larsen & Toubro (L&T), LTIMindtree (LTIM) and L&T Technology Services, have seen sharp upmoves over the past fortnight, with returns ranging from 14 to 18 per cent. Both have outperformed the peer index, the National Stock Exchange Nifty IT, which has gained about 8 per cent, while the benchmark Nifty 50 is up 4 per cent during this period.

Upholding constitutional ethos hallmark of CJI Sanjiv Khanna's tenure

Upholding constitutional ethos hallmark of CJI Sanjiv Khanna's tenure

Rediff.com13 May 2025

Some of his directives had the Supreme Court judges disclose their assets whereas the row over the discovery of cash from a sitting judge's official residence paved way for inquiry.

OnePlus to invest Rs 6,000 cr in India biz over next 3 years

OnePlus to invest Rs 6,000 cr in India biz over next 3 years

Rediff.com5 Dec 2024

Chinese smartphone maker OnePlus on Thursday said it plans to invest up to Rs 6,000 crore in its India business over the next three years. The company plans to make the investment in tranches of Rs 2,000 crore annually for the next three years under 'Project Starlight'. OnePlus on Thursday announced an annual investment of Rs 2,000 crore over the next three years to accelerate innovations in products and services in India.

Paytm shifts nodal account to Axis Bank to ensure continuity of services

Paytm shifts nodal account to Axis Bank to ensure continuity of services

Rediff.com16 Feb 2024

Fintech firm One97 Communications -- owner of the brand Paytm -- has shifted its nodal account to Axis Bank from Paytm Payments Bank. The move will allow continuity of Paytm QR, Soundbox, card machine after the March 15 set by the Reserve Bank of India (RBI), as per a regulatory filing. The RBI has advised customers and merchants of Paytm Payments Bank Ltd (PPBL) to shift their accounts to other banks by March 15, giving 15 more days to the beleaguered entity to close most of its operations, including deposit and credit transactions.

'If You're Chewing Gum, That's Plastic'

'If You're Chewing Gum, That's Plastic'

Rediff.com5 Jun 2025

'At least 25 Olympic-sized swimming pools worth of plastic chewing gum gets dumped.' 'And because the way people spit it out, there's no possible way this plastic can be recycled.'

L&T Q4 net profit jumps 25% to Rs 5,497 crore, beats Street estimates

L&T Q4 net profit jumps 25% to Rs 5,497 crore, beats Street estimates

Rediff.com10 May 2025

Engineering and construction major Larsen & Toubro (L&T) reported a 25 per cent rise in net profit attributable to the owners of the company for the January-March quarter of 2024-25, owing to higher revenues and an exceptional gain. For the quarter under review, L&T posted a consolidated net profit of Rs 5,497.3 crore, while revenue rose 10.9 per cent year-on-year (Y-o-Y) to Rs 74,392.28 crore.

'Oracle Was Little Late To Cloud Game'

'Oracle Was Little Late To Cloud Game'

Rediff.com26 Feb 2025

'We also realised that locking customers to our Cloud was not fair to them.'

Why This Banker Didn't Get Promoted!

Why This Banker Didn't Get Promoted!

Rediff.com2 May 2025

The bank made a Rs 67 crore net profit, up 21% from the previous year. Its deposits grew 8%, the loan book 10%. Net bad loans dropped from 7.53% to 6.07%. So why was the banker, who headed the bank, not promoted?

Bajaj Fin target price hiked; stock reclaims Rs 8,000-mark after 15 months

Bajaj Fin target price hiked; stock reclaims Rs 8,000-mark after 15 months

Rediff.com31 Jan 2025

Shares of Bajaj Finance surged over 6 per cent on Thursday after the diversified non-banking finance company reported an 18 per cent increase in consolidated net profit to Rs 4,308 crore for the December quarter. The stock rallied 6.33 per cent intraday to touch Rs 8,249.95 - a 52-week high -- on the BSE.

These carmakers are the best in customer service

These carmakers are the best in customer service

Rediff.com30 Oct 2015

Maruti Suzuki has topped the after-sales customer service satisfaction.

Foreign companies' tax burden at record low in India

Foreign companies' tax burden at record low in India

Rediff.com24 Feb 2025

Foreign companies now pay less tax relative to their earnings than at any time in more than three decades. Foreign private companies paid 24.36 per cent of their pre-tax profit as tax in 2023-24, show numbers from the Centre for Monitoring Indian Economy (CMIE).

Some equity research firms shutting shops after Sebi's guidelines

Some equity research firms shutting shops after Sebi's guidelines

Rediff.com22 Jan 2025

Markets regulator Sebi's new guidelines on research analysts (RAs) are forcing several equity research firms publicly announcing plans to shut down their shops due to heightened compliance and operational requirements. The Securities and Exchange Board of India (Sebi), on January 8, came out with guidelines for Research Analysts in a bid to curb fraudulent stock recommendations and illegal practices in the securities market.

Banks Struggle to Regain Deposits

Banks Struggle to Regain Deposits

Rediff.com13 Mar 2025

Privately, many bankers admit their immediate goal is not growth but slowing the erosion of Casa deposits, reveals Tamal Bandyopadhyay.

How to get more bang for the buck out of field agents

How to get more bang for the buck out of field agents

Rediff.com23 Jan 2025

Will allowing business correspondents to hawk insurance products help in reviving 5-lakh strong field agents as a viable channel?

AI & automation to play a crucial role for retail industry in 2025

AI & automation to play a crucial role for retail industry in 2025

Rediff.com30 Dec 2024

With the rapid evolution of channels like quick-commerce and the emergence of ONDC, the Indian retail industry is 'cautiously optimistic' for 2025, in which new-age technologies such as AI and automation will play a crucial role, driving efficiency and personalisation.

'Hybrid vehicles are an intermediate solution'

'Hybrid vehicles are an intermediate solution'

Rediff.com26 Sep 2024

'In terms of incentives, if you think about it, hybrids are a 20-year-old technology.'

The ambitious plans of Flipkart-backed super.money

The ambitious plans of Flipkart-backed super.money

Rediff.com17 Dec 2024

Flipkart-backed super.money is on an expansion spree and plans to expand its range of offerings in credit and wealth management after launching its operations in July this year. The Bengaluru-based fintech company is on track to roll out credit products such as credit on Unified Payments Interface (UPI), unsecured credit cards, and personal loans within the first half of the next calendar year (2025).

'Lot Of Interest In GenAI And The Art Of Possible'

'Lot Of Interest In GenAI And The Art Of Possible'

Rediff.com28 Oct 2024

'GenAI programmes may not be large in terms of value, but have triggered a lot of new opportunities among clients.'

Honda Motorcycle and Scooter launches Activa in electric avatar

Honda Motorcycle and Scooter launches Activa in electric avatar

Rediff.com27 Nov 2024

Honda Motorcycle and Scooter India (HMSI) on Wednesday forayed into the fast-growing domestic electric mobility market with the introduction of e-scooters, ACTIVA e: and QC1, with swappable and fixed batteries. With this, the Japanese two-wheeler maker will now be competing with other legacy players such as Bajaj Auto, Hero MotoCorp, TVS Group as well as pure EV players like Ather and Ola, who already have a good presence in the segment, which is growing at 34 per cent year-on-year.

10 Job Skills That Will Be In Demand In 2025

10 Job Skills That Will Be In Demand In 2025

Rediff.com27 Dec 2024

Skills like social media, e-mail marketing, SEO (search engine optimisation) and PPC (pay per click) will be essential in 2025, says Sachin Alug, CEO, NLB Services.

Zomato to buy Paytm's entertainment ticketing biz for Rs 2,048 cr

Zomato to buy Paytm's entertainment ticketing biz for Rs 2,048 cr

Rediff.com21 Aug 2024

Online food delivery platform Zomato will acquire Paytm's entertainment ticketing business for Rs 2,048 crore to strengthen its "going-out" segment in a deal that will help the troubled fintech firm to sharpen its focus on core payments and financial services distribution.

Fighting digital fraud: From KYC processes to advanced authentication

Fighting digital fraud: From KYC processes to advanced authentication

Rediff.com10 Feb 2025

In today's rapidly evolving digital payment landscape, security concerns remain a top priority for stakeholders across sectors.

Kotak Mahindra Bank's margins to improve after ban removal: Brokerages

Kotak Mahindra Bank's margins to improve after ban removal: Brokerages

Rediff.com21 Feb 2025

Kotak Mahindra Bank's net interest margin is likely to swell after the Reserve Bank of India (RBI) lifted its restrictions on the private lender that barred it from issuing fresh credit cards and onboarding new customers through digital mode, brokerages said on Thursday. The bank's net interest margin (NIM) has seen a decline of over 35 basis points (bps) since the restrictions were imposed by the regulator in April 2024.

For a slightly higher government capex outlay

For a slightly higher government capex outlay

Rediff.com11 Feb 2025

While the capital spending is being maintained at 3.1 per cent of the GDP, a little more would have boosted economic growth even further, suggests Rajiv Memani.